Shipping Policy
- Products sold by us on our platform may attract shipping charges. The shipping charges are subject to change without prior notice as they are dependent on various factors like delivery state/city, gross weight of the product, etc. This amount will be over and above the value of the product that you see on our product page. The shipping charges on your order will be informed before your transaction is processed.
- Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
- Orders are shipped from our facility- partner’s facility to various parts of India. Our endeavor is to ship products within 5-10 business days from receipt of the order and payment.
- The normal delivery time of the product ordered is between 9:00 am to 06:00 pm.
- Orders will be shipped out on working days (i.e., Monday to Saturday), excluding public holidays. In a situation where the product delivery is delayed or is returned from its destination on account of a mistake by the customer (e.g., Providing the incorrect name/address, etc.), any additional costs incurred by the Company for re-delivery of the product(s) shall be borne by the customer.
- If the packaging is found tampered, damaged, or opened; please refuse to take delivery of the package, and immediately contact us at feedback@bonviesnacks.com mentioning the order reference number and should wait for written clarification from us. (Within 24-48 hours).
- In case, inadvertently, the same is not received, please get in touch with us.